Service bulletin 11: Relion 100 Ah Battery Communication Loss
Type: Service Bulletin
Affected Models: All
Affected VIN:
All VINS equipped with Relion batteries that have the on / off button located on the top of the battery. See image.
Bulletin Number
SB00011
Subject
Garia has identified that Relion 100Ah batteries with the on/off button on top could have a faulty software. This faulty software could cause a loss of communication between the battery and controller.
The customer could experience any or all of the following symptoms.
1. "Critical battery level" message on the instrument cluster.
2. The on/off button will not turn off.
3. The car will not drive and may come to an immediate stop if in motion..
Correction
Your authorized Garia dealer or Garia Technical Support Team will install a new battery software to prevent this issue from occurring.
Parts Information
Part number: Software
QTY / Vehicle: 1
Garia has identified that Relion 100Ah batteries with the on/off button on top could have a faulty software. This faulty software could cause a loss of communication between the battery and controller..
New software has been uploaded to the battery.
FOR DEALER AND SERVICE PARTNERS
The US Contact Garia Support: support-us@garia.com
The EU Contact Garia Support: support@garia.com